Salesforce Field Service Lightning Consultant

Salesforce Field Service Lightning Consultant
Location: REMOTE – Nationwide
FULL TIME / PERM
Start: 2 week notice
Salary: DOE ; Benefits ; Bonus
Interivew: Phone / Video
 

Overivew:
Client is a global company specializing in technology enabled-professional services. With employees across the nation, Sikich draws on a diverse portfolio of technology solutions to deliver transformative digital strategies and ranks as one of the largest CPA firms in the United States. Our dynamic environment attracts top-notch employees who enjoy being at the cutting edge and seeing every day how their work makes a difference.

SALESFORCE SERVICES

Client is seeking a Salesforce Field Service Lightning (FSL) Consultant to join our expanding Salesforce practice & client base. Your prior successful Salesforce consulting experience will allow you to work with confidence while working on client projects.

Responsibilities

• Consulting implementation of Salesforce & add-on products, including configuration, training, support, & documentation.
• Serve as primary consultant on assigned Sikich clients, building & nurturing strong client relationships.
• Partner with junior consultants for mentorship & development purposes.
• Work collaboratively with other functional & technical project team members to ensure successful & timely project delivery.
• Interface & communicate professionally with clients on the phone, in meetings, & by e-mail to attract & grow lasting relationships.
• Utilize time, project management, delegation, & prioritization skills to achieve results for multiple tasks & responsibilities.
• Participate in appropriate discovery, planning, & strategy sessions & initiatives to support business objectives.
• Learn, utilize, & promote Sikich Project Implementation Methodology.
• Maintain a network for new business opportunities.
• Contribute to project management & ensure client satisfaction.
• Other consulting duties as assigned.
• Obtain & maintain Salesforce certifications.
• Willingness to travel to customer locations for on-site work as needed.

Requirements

• Bachelor’s Degree in Computer Science or related field (or equivalent experience).
• 5+ years’ experience with Salesforce.
• Experience implementing and configuring FSL package.
• Excellent organization, prioritization, & problem-solving skills.
• Excellent customer/client relation skills.
• Salesforce Field Service Lightning Consultant certification preferred, in addition to other Salesforce certifications.