NOC Engineer

Contract

CyberSearch

NOC Engineer (2nd Shift and On Call Overnight)
Chicago, IL (Locals only)
 

2nd Shift:
Monday 11:00 – 19:30
Tuesday 12:00 – 20:30
Wednesday 12:00 – 20:30
Thursday 12:00 – 20:30
Friday 11:00 – 19:30

Overnight Coverage:
Mon 19:30 – Tue 07:00
Tues 20:30 – Wed 07:00
Wed 20:30 – Thur 07:00
Thur 20:30 – Fri 07:00

May require weekend coverage on rotation

Position Responsibilities

  • Provide infrastructure and application infrastructure operations support, including configuration, deployment and troubleshooting enterprise-wide technologies.

  • Utilize monitoring tools and processes required to support server, network and application infrastructure.

  • Perform routine adds, moves and changes for network ports and VLANs.

  • Participate in IT incident, change, problem management and disaster recovery processes.

  • Understand emerging and current technology and identify solutions to meet business needs.

  • Solve problems, determine appropriate actions and complete planned activities with minimal direction.

  • Collect necessary information and escalate as needed.

Minimum Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or related field.

  • 3+ years experience providing NOC support in a complex data center environment.

  • Experience with Cisco-centric WAN, LAN, and wireless infrastructure.

  • Knowledge of IBM and HP servers, VMWare and EMC storage a plus.

  • Knowledge of network load balancing, remote access and emerging SD-WAN technologies. 

  • CCNA certification a plus.

  • Strong team player with excellent collaboration and problem-solving skills.

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